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- Refund policy
Refund policy
Thank you for shopping at Tredito. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day return and refund policy.
1. Returns
- You have 30 days from the date of delivery to request a return.
- To be eligible, your item must be unused, undamaged, and in its original packaging.
- Certain items, such as sale items, discounted products, or custom orders, are not eligible for return.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Shipping fees are non-refundable.
3. Exchanges
- We only replace items if they are defective or damaged. If you need an exchange, please contact us before returning the item.
4. Return Shipping
- Customers are responsible for the cost of return shipping unless the product was received damaged or incorrect.
- We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.
5. Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: support@tredito.com