Refund policy

Thank you for shopping at Tredito. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day return and refund policy.

1. Returns

  • You have 30 days from the date of delivery to request a return.
  • To be eligible, your item must be unused, undamaged, and in its original packaging.
  • Certain items, such as sale items, discounted products, or custom orders, are not eligible for return.

2. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Shipping fees are non-refundable.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange, please contact us before returning the item.

4. Return Shipping

  • Customers are responsible for the cost of return shipping unless the product was received damaged or incorrect.
  • We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.

5. Contact Us

If you have any questions about our Refund Policy, please contact us:
Email: support@tredito.com